Can I change or cancel my order once it has been placed?

We allow cancellations before items are shipped. We cannot cancel the order if the product is already shipped out. If you want to cancel the order, please contact us as soon as possible.

What if there is an error in the address?

In the event of a change of address, it is best to send us a message as soon as possible, for example by responding to the order confirmation. We will correct the address if possible. Otherwise, we normally get the package back from the delivery person and send a new package to the correct address.

Why is my order canceled?

If it is out of stock or other reasons for temporarily unable to deliver, we will contact you in time and will not cancel your order without authorization. In the event that your order was suddenly cancelled, odds are that our fraud analysis marked your request as fraudulent. If you are certain that is not true, if it's not too much trouble, please order again.

What payment methods do you accept?

We accept PayPal & Credit Cart payments currently.

How secure is my online order?

It is safe, and we comply with the laws regarding privacy and security. You don’t need to worry about your privacy and security, we will not sell your information to any third party. When you check out, you will be redirected to a secure page supervised by a trusted organization. After checkout, Favvosee will not record your payment account number and password.
For specific information, you can check “privacy policy” and “terms & condition”on this site, or contact us directly to inquire about related issues.

When will my order be shipped?

Please allow us 1-3 business days for processing and 3 - 10 business days delivery. We will send you a confirmation email with your tracking number once your package has been sent!

How do I track my order?

We will email your tracking information as soon as your order has shipped. You can enter the "Order Track" on the home page to check the logistic.

Can I use several discount codes in one order?

Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.

What do I do if I have missing items in my order?

If something is still missing, please contact us immediately.

How can I be featured on your gallery page?

You may either email us your photograph or tag us on social media. 

Email: service@favvosee.com

Customer service: +1 323-739-5521